Img Hotel'S Rio Quente

Avenida Goias Quadra A Lote B, Rio Quente, Brazil, 75695-000show map
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Overview

The 4-star Img Hotel Aguas Da Serra provides guests with a family-friendly accommodation featuring a laundry room, dry cleaning and housekeeping service. Img Hotel Aguas Da Serra is a 4-star hotel in a Liberty style. Img Hotel Aguas Da Serra comprises of 362 rooms.

The venue is placed in a green, about 15 km from Serra de Caldas state park. The center of Rio Quente is a 20-minute walk from the property.

Img Hotel Aguas Da Serra is 25 minutes drive away from Caldas Novas airport.

Rooms

Some units feature a mini-bar, a storage space and a cupboard. Rooms are overlooking the mountain. Img Hotel Aguas Da Serra offers bathrooms fitted with a roll in shower, a hairdryer and free toiletries.

Eat & Drink

There is a complimentary buffet breakfast served in the hotel. On-site dining options include the outdoor restaurant serving local dishes. Guests can enjoy a refreshing drink at the 24-hour bar. Nearby restaurants, including Equilibrio Administracao E Servicos Hoteleiros and Restaurante Lisboa are 5 minutes walk from the hotel.

Services

The hotel's facilities include smokers lounge, a safe deposit box and a lift.

Relax

It features a heated pool with a poolside bar, waterfalls and a sauna on site. Img Hotel Aguas Da Serra also has an aqua park, an outdoor swimming pool and a shared lounge.

Internet

Wireless internet is available in public areas for free.

Guest Parking

No parking available.

Number of rooms:   120.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking
Luggage storage
24-hour services

24-hour check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Snack bar

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Spa and relaxation

Jacuzzi

Sauna

Sports & Fitness

  • Fitness centre

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Newspaper service

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Free breakfast
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Children's play area
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Aqua park
  • Garden area
  • Leisure/ TV room
  • Sauna
  • Jacuzzi
  • Hot spring bath

Room view

  • Pool view

Room features

  • Air conditioning
  • Mini-bar

Bathroom

  • Free toiletries
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Good to know
Check-infrom 13:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 6 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Parque das FontesParque das Fontes3000 ft
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Nonna MiaNonna Mia200 ftAvenida Brasil, 22
Restaurante LisboaRestaurante Lisboa200 ftAv. Brasil, N0 48 - Bairro: Esplanada
Equilibrio Administracao E Servicos HoteleirosEquilibrio Administracao E Servicos Hoteleiros300 ftRua:Rio De Janeiro Qd.12A Area 1 Sn
Diroma Rio QuenteDiroma Rio Quente1700 ftRua Bandeirante Qd.22, Lt,28 Esplanada
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Hot Park - BrasilHot Park - Brasil2.3 miFazenda Agua Quente S/N, final da GO-507, Rio Quente
Corumba lakeCorumba lake8.6 miAcesso pela Av. Bento de Godoy, sentido Uberlandia
Serra de Caldas state parkSerra de Caldas state park8.6 miAcesso pela Av. Bento de Godoy, sentido Uberlandia
Japanese GardensJapanese Gardens8.8 miRua Sao Cristovao - Thermas Diroma 805 Thermas diRoma, Solar de Caldas
Matriz ChurchMatriz Church8.9 miPraca da Matriz s/n Setor Central
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Getting around
Airports
Caldas Novas (CLV)10.4 mi
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Reviews
7.2
Very goodBased on  156  reviews
  • 3.8
    Guest rating

    This is not a hotel. This is an apartment complex with people living and 'for sale' signs on windows etc. The first thing you see upon arrival by car is signs in front the hotel saying you can't park there or you will be towed. You also can't use the car park until check in is done. After check in you have to find the car park and if you are lucky there will be a spot otherwise the guy looking on will tell you to put the car anywhere. You then have to get your bags and find your room on your own. The room is dirty. The shower has electric hot water with the wires exposed...radical shower. The bed is really 2 small beds pushed together with that crack in the middle which leads to uncomfortable sleep. That is if you do get a chance to sleep, with all the noise coming from the pool area with all the people who live there enjoying their weekend with music, children, screams etc.. The pool was small, cloudy and looked dirty. The river that flows behind the apartment blocks is nice but small and really just offers a photo opp. There are no water parks or structure of any kind at this location even though they will try to sell you a package to a nearby park. This a a horrible place to stay and you are much better off going to nearby Caldas Novas where many good hotels with structure and parks within exist. Look for an International hotel there and you won't regret it.

  • 6.6
    Good

    The hotel has the Hot River inside it´s propretie.

  • 3.8
    Guest rating

    * Location is good, near Rio Quente Resort's "Hot Park". You can get there by foot. This was the number one reason why we chose this hotel. * The hot pool is a nice addition.

    * The hotel food was really bad. Everything was bland and tasteless. The cereals even had bugs in it. * Hotel staff always seemed pissed at their jobs and not caring about customers. It was almost impossible to get a hold of them by phone. * The shower had no electrical grounding and would shock us if not careful. Hotel staff made this seem like a recurring non-issue. * There were bugs everywhere, in their kitchen, in our bathroom, in our room. * Really old technology, tube tv with bad signal, no cable, no wifi in the room. * Some very unusual and bad rules for a hotel (had to buy a prepaid nonrefundable card to buy food at the hotel, had to buy an internet cable to use internet in the room). Made it seem like this hotel group has really no experience in this business at all. * Overall, everything had really low quality standards. Low cleaning standards. Low costumer service standards. Not what you'd expect from a "4 star" hotel as they claim to be. It was much worse than most 3 star ones we've been to before.

  • 4.4
    Guest rating

    Localização boa.

    Atendiemnto dos funcionários, sempre com informação errada. Não estavm bem vestidos para trabalhar, muitos sem uniforme. Não ter uma boa recepção na chegada.

  • 4.6
    Guest rating

    Nao gostei como eu fui tratado por ser uma reserva feita pelo booking, tive que pagar por meus filhos que estavao comigo, o hotel estava em reformas e nem por isso tivemos algum baneficio, os elevadores estavao com defeito, as picinas estavao em reforma sendo assim todos os hospedes tinham que ficar em uma unica piscina, na entrada paguei tudo a mais que me exigiram, porem ainda tive que pagar na saida uma taxa ridicula de r$7,80 de turismo coisa que poderia ser cobrado no inicio da estadia, na recomendo esse hotel pois ainda tem um sistema de credito dentro do hotel que é muito ruim todos os creditos que sao colocados em um cartao de consumo do proprio hotel nao podem ser devolvidos se forem colocados com cartao de crédito, uma vergonha!

  • 9.6
    Exclusive

    Lugar lindo, maravilhoso para descansar, e também para a diversão das crianças. O melhor hotel que eu poderia ter passado as férias em Rio Quente!

  • 8.2
    Fabulous

    Atendeu satisfatóriamente nossas expectativas.

  • 6.2
    Good

    Localizacao do hotel próximo aos pontos turísticos e de lazer pela cidade. Copa para bebês e crianças.

    Serviço de limpeza muito ruim. O quarto estava sujo no momento que chegamos no hotel.

  • 6.6
    Good

    A localização do hotel é excelente, próximo ao Hot Park.

    A comida não é boa e o serviço de quarto deixa a desejar. Não há Internet wireless nos quartos. Há Internet cabeada, mas a velocidade é sofrível.

  • 7.4
    Very good

    Excelente para repouso e recreação.

  • 7.8
    Fabulous

    Ao chegar solicitei quarto sem barulho e fui atendido prontamente, fui conduzido à face oeste externa em andar alto e assim fiquei livre do barulho da reforma de uma das piscinas. A vista desse lado é fantástica, com pôres-de-sol magníficos. Gostei muito da localização, o banho de rio quente antes do café da manhã é revigorante.

  • 6.2
    Good

    Excelente estrutura de Lazer o Hotel com Piscina de águas Quentes e Rio de águas Quentes.

    O Serviço de um modo Geral. O Hotel não aceita anotar as despesas de Restaurante e Bar na Conta do Quarto e nem o Pagamento no ato direto. Você precisa comprar um Cartão com Créditos para comer ou beber qualquer coisa no Hotel, e o pior é que você tem gastar todo o crédito que tem, um absurdo!!!

  • 9.6
    Exclusive

    Gostei do atendimento da gerente Maria Helena, muito cordial e prestativa. E agradeço aos atendentes da Boooking, que foram muito atenciosos e resolveram meus problemas.Obrigada.

  • 5.8
    Guest rating

    Gostei muito do Rio que passa ao fundo Hotel. áGuas limpas e quente.

    Sim. Para se deslocar de um bloco para outro, tenho que passar por um estacionamneto.

  • 6.2
    Good

    Hotel bem localizado proximo ao hotpark

    Precisa de uma maquiagem,

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Good to know
Check-infrom 13:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 6 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Caldas Novas (CLV)10.4 mi
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Check rooms and rates
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Rooms and Guests
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